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Terms and Conditions

Unless otherwise specified, all prices quoted and sales transactions are in Australian Dollars. GST is included in sales to Australian customers. 


Our gift with purchase promotions are offered as one gift per customer (not per order), while stock lasts. Each gift with purchase is only available with the current offer (if any) listed on the website. We have the right to cancel any orders that don't adhere to the above rules and conditions.

Sunescape offers promotional offers and discounts time to time. If you wish to apply a promotional code, it should be entered during the online checkout process where prompted. Only one promotional voucher code can be used per transaction. We reserve the right to decline to accept any voucher code that is invalid for your order. Sunescape reserve the right to cancel any promotion on/or before the specified date without warning. No rain-checks or substitutions.

Our side-wide sales are not valid with any other offer. Site-wide sales and promotions do not include new product releases or the professional Sunescape range.

Boxing Day Sale
Boxing Day sale ends 11:59pm AEDT 1st January 2024 AEDT. Discount automatically applied at checkout. Not valid with any other offer or discount code. Excludes professional range.

Sunescape is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 1-5  business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 3 business days to arrange an agreeable alternative item, a backorder or a full refund.

Whilst we make every reasonable effort to present accurate information on this website, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.